Nice atmosphere and cleanliness inside hotel. Super convenient free shuttle bus to Annapuri for snow acti ities. The hotel even cleaned snow off our car for us so that it is ready to use in the morning, which is super thoughtful and took an additional worry off us. Very good customer service.
Emily
فبراير ٢٠٢٣
The Hotel was super nice! Great rooms and great atmosphere especially the in house Onsen is a game changer. The Staff was super nice however sometimes The language barrier was a bit challeninging. But I have to highlight one Person from the reception that went above and beyond to help us with transportation: Sumire! She did everything she could for us and embodied what Customer Service should look like. She should defintely deserve a Promotion!
Daniel
يناير ٢٠٢٤
Great value! Easy to rent equipment on site and catch the shuttle to Annupuri. Staff was very helpful even with us changing arrival plans and needing them to help book taxis. Breakfast buffet is solid and the common area spaces are very nice.
Logan
ديسمبر ٢٠٢٤
The location is a bit far from all the popular resorts (the ones under Niseko United). BUT, it boasts other great features such as free shuttle buses to all the popular resorts, free onsen, an amazing breakfast buffet, nightly live musical performance, a free gym, a convenience store that opens late, and restaurants that serve excellent food. The staff were so friendly and helpful and we really enjoyed our stay there.
Anran
أبريل ٢٠٢٣
Dinner and breakfast are excellent. Couldn’t ask more. And this hotel is not full of foreigners. There are 40% - 50% local. All the product supply are good and in a reasonable price
Meko
ديسمبر ٢٠٢٣
is a japanese style hotel. quite a big compound. Hotel arranged musician to performed in the night for guest. this is something other hotel don't really have.
Kok
فبراير ٢٠٢٤
Friendly and helpful staff and very good food
Atholl
أكتوبر ٢٠٢٤
The traditional style room was a nice experience. Parking was good. Staff was great!
Alexander
يناير ٢٠٢٥
Really good selection for breakfast and dinner buffet. Entertainment in the foyer every night Large onsen Great location close to Moiwa ski field and Annupuri ski field
Jessica
مارس ٢٠٢٤
We love the onsen! Very close to nature view was spectacular in the winter. The place also not crowded and feels very close to nature.
Sarah
يناير ٢٠٢٤